We are pleased to let you know that Legal & General have offered Carers Trust Network partners free access to their ‘Care Guidance Service’.

They held a Webinar to explain the service and you can watch the session here A copy of the slides can be found here.

The benefit provides online and 1:1 telephone support to any carers of the Carers Trust network, this could be unpaid carers, paid carers and working carers. Legal & General can provide emotional and practical support at a time of need.

What do our carers get access to?

• 30-minute telephone session with a care expert

• State funding assessment to evaluate if you are eligible for government support

• An understanding of what kind of care is needed and how to arrange this care

• Guidance on typical care costs and the ways of paying for your care

• Email summarising everything discussed, care guides tailored to your situation, and list of relevant services

Any carer, or support worker advocating for a carer who is part of the Carers Trust network has free access to our Guidance service. You can signpost people to Care Guidance Service in two ways:

• Dedicated telephone line – 0800 086 9071 (simply say you received the number from Carers Trust)

• Website – Care Charities | Legal & General (legalandgeneral.com)

Contact the Legal & General Care Service team for support with launching the Care Concierge team to your local network members.